Broker Resource Center

Broker Resource Center

Helping you serve our Southern Nevada community

Intermountain Healthcare, formerly HealthCare Partners Nevada, values your commitment to helping your clients and our patients take control of their healthcare.

Why Partner with Intermountain Healthcare?

We are committed to improving the health of Southern Nevadans. Our network includes nearly 300 primary care providers, 1,500 specialists, more than 100 primary care locations, 20 hospital partners, and 30 senior-focused myGeneration clinics.

With access and a robust coordinated care model, we are prepared to serve your client’s healthcare needs. And, with our Total Care Model, we strive to deliver care in a way that helps patients feel heard and provided quality service.

Resources for Our Nevada Brokers

Use the resources below to educate your clients about Intermountain Healthcare, our providers, and locations. You’ll also find information hand-picked to give you the information we know you depend on.

Meet our Team: myGeneration Provider Interview Videos

We’re excited to share short videos that help bring our provider directory listing to life. If a client needs help finding a primary care provider they feel would be a good fit, this is a great opportunity to share these videos to help in that decision making process. These interviews are available from the links below as well as from our provider bio pages on our website making it convenient for you and your clients to locate. We hope it’s helpful to learn more about our providers and see and hear a bit about their tone and demeanor so your clients know more about what to expect when building a rapport with their primary care provider.

myGeneration Clinic One Sheets

After your client has selected an Intermountain Healthcare provider, please share the appropriate myGeneration Senior Clinic one sheet to reference in preparation for their new patient appointment. Feel free to download and print or email to your client for their records.

We appreciate your feedback.

We’re always looking for ways to improve the support we provide for brokers so you can better serve your clients. Please reach out with any questions, concerns, or experiences you’d like to share.

Meet Our Broker Relations Team

Our Broker Relations Team is only a phone call away and happy to help with selecting the perfect Intermountain Healthcare provider for your client, or troubleshooting member retention issues. They can also help set up VIP Tours if your clients would like to visit a clinic location.

Broker and Community Relations Director

Broker and Community Relations Manager

Meet Our Patient Experience Team

Our Patient Experience Team is dedicated to helping patients and brokers navigate the complex health care system and assist with specific concerns and questions. For brokers specifically, we can help ensure patient expectations are met regarding appointment times and schedules as well as help you pair your patient with a provider who is aligned on their needs or have a similar personality. We are dedicated to continuous improvement and welcome your feedback.

Monday – Friday, 7am – 5pm

Patient Experience Team

Kenyell Hutchins

Sr. Manager, Patient Experience

Jorge Gonzalez

Patient Experience Specialist

Bill Angle

Patient Experience Specialist

Quinn Jamal

Patient Experience Specialist

Daniel Pijnappels

Patient Experience Business Analyst

Haley Hammond

Patient Experience Business Coach

Nicole Walton-Trujillo

Patient Experience Business Coach